Service Request Ticket - # 62489

Service Request Information

CONTACT Name Patterson, Tyler   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2017 10:20 AM
Department Athletics Phone
Location Email pattersont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100768[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox WorkCentre 3220/DN All-In-One Printer
Serial No. UAK507908 Location PDR

Model 3220/DN Hostname atc.wou.edu
Notes Functions include Copier, Fax, Printer, Scanner, PC Faxing Max Speed (B&W) 30ppm / Media Capacity is 300 sheet(s) (standard) 550 sheet(s) (max) IP:140.211.78.31 Ink/Toner Refill

Wired NIC 00:00:AA:F0:2C:3F

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 25, 2017 11:17 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jan 25, 2017 11:17 AM 
Driver issue. 

Fixed. !! ;)
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Ranjit Kayastha Jan 25, 2017 10:27 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Jan 25, 2017 10:20 AM 
Has tried updating drivers on computer, and have
attempted to re-print and same message still
appears that you new drivers.
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