Service Request Ticket - # 62502

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2017 10:15 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110991[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523SA8TM Location PDR
TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Jan 26, 2017 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Jan 26, 2017 10:59 AM 
She had access but in the side bar of file
explorer it was collapsed and I showed her how to
expand it
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Tim Taylor Jan 26, 2017 10:47 AM 
Task reassigned to Tim Taylor.
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Hallie Jensen Jan 26, 2017 10:16 AM 
Task reassigned to UCS Tech.
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Hallie Jensen Jan 26, 2017 10:15 AM 
She said that she can't access her I drive and has
been having trouble with it.
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