Service Request Ticket - # 62508

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2017 03:08 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121070[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. G1SJFX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090177

Wired NIC 90:B1:1C:A7:07:0C

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 27, 2017 08:37 AM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Jan 27, 2017 08:13 AM 
Task reassigned to Bradley Karkanen.
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Ranjit Kayastha Jan 26, 2017 03:34 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Jan 26, 2017 03:34 PM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Jan 26, 2017 03:08 PM 
Driver error on computer 11. Can not connect to
network printer.
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