Service Request Ticket - # 62520

Service Request Information

CONTACT Name Henkels, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2017 09:32 AM
Department Social Science Phone 88544
Location Email henkelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100328[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W804200DATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), AND Microsoft Office for Mac 20111 installed as 2008 from P0077403

Wired NIC C8:BC:C8:9B:29:83


Wireless NIC F0:B4:79:15:06:D0


Bluetooth NIC F0:B4:79:07:C7:77

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Entered by Date Memo
Natalie Plasker Feb 01, 2017 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Natalie Plasker Feb 01, 2017 03:29 PM 
returned
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Kyle Arthenayake Jan 30, 2017 09:32 AM 
mac book charger for  two days will return
february first
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