Service Request Ticket - # 62522

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2017 09:51 AM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120622[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer #3600/DN
Serial No. MHB507389 Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V PRINTER MAINT:Xerox 3600 Fuser Maint. Kit VISA2016006116 FEB2017 SR62522 NOT STUDENT TECH PRINTER Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Feb 08, 2017 09:14 AM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Feb 08, 2017 09:14 AM 
Installed new maintenance kit which fixed the
black streak issue.
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Shandelle Plasker Jan 30, 2017 09:58 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Jan 30, 2017 09:51 AM 
When she goes to print labs from the by pass tray
it prints with black streaks.

I went down and looked at it. The menu screen is
broken so you cant see what the supplies percent
is. Never had a maintenance kit so iv ordered one
to try to see if that fixes the issue.
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