Service Request Ticket - # 62525

Service Request Information

CONTACT Name Holman-Kidd, Hilary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2017 12:04 PM
Department VP Academic Affairs/Provost Phone 88271
Location Email holmankh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150272[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 1K5GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B7:31


Wireless NIC 80:00:0B:D4:BA:3E


Bluetooth NIC 80:00:0B:D4:BA:42

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Feb 02, 2017 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Feb 02, 2017 04:05 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Feb 02, 2017 04:05 PM 
Delivered laptop
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Megan Thibeault Feb 02, 2017 08:01 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Feb 01, 2017 04:32 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Feb 01, 2017 04:32 PM 
machine has been imaged, named and bound to ad
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Tricia Flaherty Feb 01, 2017 02:15 PM 
****This is an email****
On 2/1/17 1:54 PM, Hilary Holman-Kidd wrote:
> I'm just wondering if this laptop will be ready
by Monday? I'm asking because I am supporting the
WOU Faculty Bargaining meetings, which start on
Monday afternoon, and it would be helpful to have
it. But, if not, I can use my own laptop for the
first meeting and save the documents to the Google
drive.
>
> Hilary
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Courtney Croy Jan 30, 2017 12:04 PM 
GFA EQUIP SETUP: A Dell Latitude laptop W# 20150272[Edit Inv] is 
to be set up and delivered for the Provost's Office. This will 
be replacing laptop W# 20080668[Edit Inv]. The laptop is located in 
ITC 008 on the counter across from the storage wall.
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