Status changed from (1) Pending to (5) Completed

****This is an email****
I went to the iMac W#20160078 that freezes and
opened Adobe Photoshop. I did some photo editing
for 10 minutes and the computer didn't
freeze.Photoshop is a very CPU intensive program
on the iMac. If the student has multiple programs
open at the same time as Photoshop is running the
computer might slow down. What days and times do
you have class in that room.We can come by during
class time and come see when it slows down. Thank you,

****This is an email****
Hi Tim,

That particular computer froze up when the
students were using Photoshop. They wouldn't get
very far on their project, so I'm guessing 5-10
minutes into using it. 

Bill

Hi, we have service request stating that a
computer is running slow in RWEC 205 computer lab
and we are requesting a little more information.
What programs are running when the computer is
slow? Is there a particular task the students are
doing when the computer becomes slow?How long does
it take for the computer to become slow and needs
to be restarted? Thank you.

Tim did you contact Bill? Ask him to test again or
send us what programs are running when that
happens. Please also ask Rushing if jamf shows
anything about this. 

I checked it and it was not slow to me, I updated
the Smart board software when it automatically
popped  up. Don't know if the slowness was fixed
or not.

****This is an email****
Hi!

I teach in RWEC 205 and we've been having 
trouble with one of the computers. It often 
freezes up while students are working and has 
to be shut down and restarted. The number is 
20160078 - it's the second computer from the 
door along the back wall of the classroom. 

I haven't seen any error messages or anything 
like that, it just freezes up and I have my 
students move to a different computer. Thanks!