Service Request Ticket - # 62532

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2017 09:24 AM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120659[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MK7146DV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:AA:2B:6F


Wireless NIC 4C:8D:79:EC:10:4A


Bluetooth NIC 4C:8D:79:EC:10:4B

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jan 31, 2017 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jan 31, 2017 10:16 AM 
It's was crashed. Showed him how to quit applications.

DONE!!
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Amy Anderson Jan 31, 2017 09:24 AM 
Steve is unable to open firefox on his MAC 
computer WOU# 20120659[Edit Inv]. IF he not in his office 
SUE DeNoyer will let you in. SHe is in office 209.
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