Service Request Ticket - # 62547

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2017 09:08 AM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130535[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WD9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:C0

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Feb 01, 2017 05:13 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Feb 01, 2017 05:13 PM 
DONE
 Add Attachment
Ranjit Kayastha Feb 01, 2017 10:47 AM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Kyle Arthenayake Feb 01, 2017 09:08 AM 
Trouble with word press, has talked to Danielle
about it and no solution has been made. Also She
is having trouble connecting to the printer
(hucopier) computer says it has been sent to the
printer and no product is produced
Add Attachment