Service Request Ticket - # 62550

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2017 10:11 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111185[Edit Inv] (opens in a new window) Bldg/Room NS 203
Service Tag Description Xerox 4600/DT printer
Serial No. XLT279780 Location For NS Faculty Use-Replaced W#20130097

Model 4600/DT Hostname ns204.wou.edu
Notes 55ppm, Network, 2X550 Sheet Input Tray, Automatic Two-Sided Printing, 110V 140.211.64.59 Printer Maint: 4600 110V fuser from VISA2012003370 APRIL2013 SR50023; 4600 Maintenance Kit #115R00069 from VISA2013003961 APRIL2014 SR53323, 4600 Transfer Roller #022N02478 from VISA2014004241 NOV2014 SR53854; Feeder roller kit and transfer roller from VISA2015004894 NOV2015; Maint kit from VISA2015004893 NOV2015 IP: 140.211.76.80 Ink/Toner Refill

Wired NIC 00:00:AA:D8:A4:F9

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 01, 2017 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 01, 2017 10:34 AM 
Went down and looked at this. Re-boot did the
trick. Test printed a few times without any jams
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Shandelle Plasker Feb 01, 2017 10:28 AM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Feb 01, 2017 10:11 AM 
NS204 paper jam
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