Service Request Ticket - # 62551

Service Request Information

CONTACT Name Courtney, Arlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2017 10:21 AM
Department Natural Science/ Chemistry Phone 88207
Location Email courtna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20121282[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2313H 23-inch Monitor
Serial No. CN02GFKN74445355DH6L Location PDR 2023 Giveaway
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

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Entered by Date Memo
Nick Wanderschied Feb 01, 2017 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Feb 01, 2017 02:46 PM 
Entered product key
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Megan Thibeault Feb 01, 2017 02:24 PM 
Task reassigned to Nick Wanderschied.
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Megan Thibeault Feb 01, 2017 02:00 PM 
Bradley tried to do this and now there is no
verison of office on it
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Bradley Karkanen Feb 01, 2017 01:58 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Feb 01, 2017 11:40 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Feb 01, 2017 10:21 AM 
Microsoft office says it is not activated. This
has not been an issue before, user has restarted
the computer as well
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