Service Request Ticket - # 62558

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2017 12:53 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000666 Location PDR

Model ColorQube 8880 Hostname rwec-204.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: TBA Metered Code:2010 RMA'd unit 8/15/17 T4B008255 IP:140.211.184.28 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:FA:9F

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Feb 01, 2017 04:30 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Feb 01, 2017 04:30 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Feb 01, 2017 04:28 PM 
Task reassigned to UCS Tech.
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Nick Wanderschied Feb 01, 2017 04:27 PM 
tested printing on 4 computers and they all worked 
also watched 4 other students print. Wasn't sure 
what else to do...
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Megan Thibeault Feb 01, 2017 04:19 PM 
Task reassigned to Nick Wanderschied.
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Natalie Plasker Feb 01, 2017 12:53 PM 
printer in RWEC 204 is not connecting to the
computers.
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