Service Request Ticket - # 62566

Service Request Information

CONTACT Name Arends, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2017 08:07 AM
Department Facilities Services Phone 88239
Location Email arendsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130707[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3596M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3596M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Microsoft Project standard 2019 UCS2018008903 (installed as 2016 until we test purchasing through Office Deployment tool(ClickToRun) APR2019;

Wired NIC 34:17:EB:99:CA:A6

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Feb 02, 2017 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Feb 02, 2017 11:05 AM 
added her boss's calendar and showed her the
features of google calendar.
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Megan Thibeault Feb 02, 2017 10:45 AM 
Task reassigned to Tim Taylor.
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Amy Anderson Feb 02, 2017 08:07 AM 
Debora needs help viewing another employees 
calendar on her gmail calendar. She is unable 
to figure out how to do it. WOU# 20130707[Edit Inv]

She is available until noon. Call before 
heading over
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