Service Request Ticket - # 62570

Service Request Information

CONTACT Name Boomer, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2017 09:36 AM
Department Natural Science Division Phone 88209
Location Email boomers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130542[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WJ9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WJ9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0092986; TurningPoint2008 from P0063280, Adobe CS6 Design Std from P0093760 and Adobe Premiere Elements v.12 from P0093760; EndNoteX8 MAC/WIN from P0104335 JUNE2017 (email sent to Sarah Boomer); Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66546;

Wired NIC F8:B1:56:C5:A5:66


TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Feb 06, 2017 01:29 PM
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Feb 06, 2017 01:29 PM
Did the testing to make sure adobe connect will
work. But to make it work we will need an actual
request from connect. So she will give us a call
when she will need it.
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Megan Thibeault Feb 06, 2017 07:43 AM
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Feb 06, 2017 07:43 AM
Status changed from (1) Pending to (2) Scheduled
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Amy Anderson Feb 02, 2017 09:52 AM
From Tricia:

oh this is even better :) 
http://www.adobe.com/content/dam/acom/en/products/adobec
onnect/pdfs/VQSG-Participants.pdf
tells how to test it before
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Amy Anderson Feb 02, 2017 09:48 AM
Some information from Tricia:

 some info on adobe connect online https://helpx.adobe.com/adobe-
connect/using/starting-attending-meetings.html#join_a_meeting
 Sent at 9:47 AM on Th
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Amy Anderson Feb 02, 2017 09:36 AM
Sarah called asking about adobe connect. Tricia said 
she doesn't need to purchase anything to join an adobe 
connect meeting. But make sure that her browsers are 
up to date and that adobe connect will run on her 
computer. 

Sarah is available Monday from 1-3

****This is an email****
Dear USC/Help Desk,

I have joined a national task force to look at 
microbiology curriculum in nursing.  This is the first 
of 3-4 Adobe Connect meetings I will need to be able 
to participate in between February and June.  The 
computer that needs access is 20130542[Edit Inv].  I called the 
help line today and am just confirming the need with 
the invitation.

Thanks, Sarah
---------- Forwarded message ----------
From: Adamec, Bethany 
Date: Thu, Feb 2, 2017 at 5:29 AM
Subject: 2/24/17 2:30-4:00 PM - ASM Nursing in Micro 
Task Committee Meeting #1
To: 
Cc: "Chang, Amy" 


Dear All,
 
Thank you for participating in the Doodle poll. Mark 
your calendars; our first virtual meeting will be on 
Friday, February 24th from 2:30-4:00 PM EST. A link to 
participate via Adobe Connect and an agenda will be 
sent before the meeting.
 
Thanks as well for your responses to my questions 
about nursing accreditation and faculty colleagues in 
your states. I’ll be following up with you 
individually.
 
Best,
 
Bethany
 
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