Service Request Ticket - # 62577

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2017 04:03 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140652[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ0JWF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from xxxx2014004298, VectorWorks Designer 2009/Renderworks from P0067880, Full Adobe CC from Student Tech Lab licensing(serialized)

Wired NIC 98:5A:EB:CD:B9:C2


Wireless NIC AC:29:3A:93:48:4D


Bluetooth NIC AC:29:3A:93:48:4E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Feb 07, 2017 06:54 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Feb 07, 2017 06:54 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Feb 07, 2017 06:54 PM 
delivered
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Ranjit Kayastha Feb 06, 2017 11:11 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Feb 06, 2017 11:11 AM 
It's already in AD in FacStaff/Creative Arts/Computers
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Shina Oladiti Feb 06, 2017 10:56 AM 
It is back on the inventory counter.
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Shina Oladiti Feb 06, 2017 10:55 AM 
*************************************
Update in AD.
*************************************
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Shina Oladiti Feb 06, 2017 10:54 AM 
Sent an email for availability.
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Tim Taylor Feb 03, 2017 02:22 PM 
Task reassigned to UCS Tech.
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Tim Taylor Feb 03, 2017 02:22 PM 
Ready to deliver to Rice 109, Once delivered add
network printer rice-109 and rice-109color
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Shina Oladiti Feb 03, 2017 10:48 AM 
Image completed.
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Tricia Flaherty Feb 02, 2017 04:03 PM 
you can load the following on these two desktops
for RA Conference Room 109 Student Stations
Microsoft Office 2016 for MAC, VectorWorks
Designer 2009/Renderworks from P0067880, Full
Adobe CC from Student Tech Lab licensing(serialized)
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