Service Request Ticket - # 62592

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2017 12:16 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160697[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 54R9ZG2 Description Dell OptiPlex 7040 SFF, 16GB(4x8GB) 2133MHz DDR4
Serial No. 54R9ZG2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2016005511;

Wired NIC 48:4D:7E:DC:C2:0C

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 09, 2017 03:00 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Feb 07, 2017 11:53 AM 
Task reassigned to Megan Eichler.
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Tim Taylor Feb 07, 2017 11:53 AM 
Everything done except mapping H drive to C drive
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Megan Thibeault Feb 06, 2017 03:47 PM 
Task reassigned to Tim Taylor.
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Courtney Croy Feb 06, 2017 12:16 PM 
GFA EQUIP SETUP: A Dell CPU W# 20160697[Edit Inv] is to be set up 
and delivered for the Green Room workstation in ITC. Tricia 
needs to add RAM to this CPU.
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