Service Request Ticket - # 62596

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2017 01:54 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140005[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL141788 Location PDR

Model ColorQube 8870 Hostname
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: Metered pin: 3568 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:4D:8B:75

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
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Entered by Date Memo
Shandelle Plasker Feb 09, 2017 03:08 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 09, 2017 03:08 PM 
Moe came and fixed this. Had a few bad things that
he replaced.
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Shandelle Plasker Feb 06, 2017 01:54 PM 
Prints are coming out really light. I did some
cleaning processes but nothing was helping.Exact
issue was not in the service manual. Called Xerox
they are having someone come out.

Ref#21700016
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