Service Request Ticket - # 62604

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2017 12:01 PM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130504[Edit Inv] (opens in a new window) Bldg/Room BELL 310
Service Tag Description Dell UltraSharp U2312HM 23-inch Monitor
Serial No. CN02GFKN744453C3D15L Location Humanities Student Worker Sharon Mann
TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Oct 25, 2017 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Ron Swartzendruber Oct 25, 2017 03:17 PM 
Taken care of a long time ago. Verified that her
latest login to portal did indeed have the stafee
role.
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Ron Swartzendruber Feb 21, 2017 04:00 PM 
Already has the Staff type in LDAP and
acctlookup.users.

Called her but she wasn't in; will email when I
get back from meeting.
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Hallie Jensen Feb 21, 2017 10:08 AM 
Kimberly called in asking for an update
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Michael Ellis Feb 07, 2017 12:36 PM 
Priority changed from (3) Priority to (2) High Priority.
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Michael Ellis Feb 07, 2017 12:36 PM 
Priority changed from (3) Priority to (2) High Priority.
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Michael Ellis Feb 07, 2017 12:36 PM 
Ron, can you make this change in ldap?
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Hallie Jensen Feb 07, 2017 12:01 PM 
V#00349243, She's missing the staff tab in her
portal and would like access to it.
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