Service Request Ticket - # 62623

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2017 12:57 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160095[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch w/ Retina 5K display #Z0SD
Serial No. D25S40SQGQ18 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC A8:60:B6:03:81:1B


Wireless NIC 28:F0:76:4A:7B:90


Bluetooth NIC 28:F0:76:4A:7B:91

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 10, 2017 04:38 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 10, 2017 04:38 PM 
I created a script in JAMF to clear out all print 
jobs and reset the printing policy to abort rather 
than pause.  I pushed the policy on all lab 
computers.
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Megan Thibeault Feb 09, 2017 12:59 PM 
Task reassigned to John Rushing.
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Hallie Jensen Feb 09, 2017 12:57 PM 
Printer is not working, wont print anything.
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