Service Request Ticket - # 62626

Service Request Information

CONTACT Name Boomer, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2017 02:16 PM
Department Natural Science Division Phone 88209
Location Email boomers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130542[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WJ9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WJ9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0092986; TurningPoint2008 from P0063280, Adobe CS6 Design Std from P0093760 and Adobe Premiere Elements v.12 from P0093760; EndNoteX8 MAC/WIN from P0104335 JUNE2017 (email sent to Sarah Boomer); Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66546;

Wired NIC F8:B1:56:C5:A5:66


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Feb 14, 2017 01:52 PM
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 14, 2017 01:52 PM
Delivered and setup.
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Hallie Jensen Feb 14, 2017 10:41 AM
****This is an email****
Hi Kyle,

My schedule became more limited today - namely, I
have had an emergency come up and I will be
off-campus at 2.  I am really hoping you will be
here between 1-2.  If not, you can ask one of my
colleagues to let you into the office and do the
set-up.
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Megan Thibeault Feb 14, 2017 08:38 AM
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Feb 09, 2017 03:14 PM
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Feb 09, 2017 03:14 PM
FEBRUARY 14TH 1-3
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Kyle Arthenayake Feb 09, 2017 03:14 PM
I received a phone message but have gone for the
day.  The earliest I can do the set-up - which
needs to include interfacing the hardware with
AdobeConnect - is Tuesday between 10-12 (I teach
until 10 and at 12). I could also do it Tuesday
between 1-3.  Friday/tomorrow is completely out,
as is Monday.
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Tim Taylor Feb 09, 2017 02:34 PM
Called and left a voicemail for availability.
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Tricia Flaherty Feb 09, 2017 02:16 PM
These items are on shelf by Inventory Counter in
ITC008 with Invoice Copy.  Please make sure Sarah
doesn't need help with creating a Skype account
and how to ise webcam and headset/mic with
skype(pic audio in and out sources as well as
video source ETC.)
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