Service Request Ticket - # 62631

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2017 03:55 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145646 Location PDR

Model ColorQube 8870 Hostname rice109.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.50 Metered pin: 2821 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:13:31

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 09, 2017 04:40 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 09, 2017 04:40 PM 
Done! added the printer to both machines in the room
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Shina Oladiti Feb 09, 2017 03:59 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Feb 09, 2017 03:55 PM 
The computers in room 109 (conference room) of
rice auditorium are not connected to the printer.

While trying to locate the printer it simply says
"No printer selected" and no options to choose
from except "add printer" and "Printer and
scanning preferences"
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