Service Request Ticket

Service Request Information

CONTACT	Name	Carrillo-Garcia, Adriana	Date	Feb 10, 2017 09:45 AM
	Department	Admissions Office	Phone	89366
	Location		Email	carrilloa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160358 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	CGTZQD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	CGTZQD2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511
	Wired NIC	18:66:DA:16:6E:4B

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Feb 10, 2017 10:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Feb 10, 2017 10:53 AM	Done!	Add Attachment
Shina Oladiti	Feb 10, 2017 10:17 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	Feb 10, 2017 09:51 AM	**This is an email** Between now through 12:30 or 2-5	Add Attachment
Kyle Arthenayake	Feb 10, 2017 09:46 AM	waiting on availability	Add Attachment
Kyle Arthenayake	Feb 10, 2017 09:46 AM	**This is an email** Kyle, Reba is the printers name, computer 20160358	Add Attachment
Kyle Arthenayake	Feb 10, 2017 09:45 AM	**This is an email** Kyle, I just need someone to come and connect a printer to a computer so one of our staff members can print in color. It doesn't let me add the printer or else I would do it =)	Add Attachment
Kyle Arthenayake	Feb 10, 2017 09:45 AM	**This is an email** I was wondering if someone could come out and connect a staff's computer (20160358) to our colored printer Reba, in the SEP Office (APSC 201)? Thank you, Adriana	Add Attachment