Service Request Ticket - # 62646

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2017 11:13 AM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RN6JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN6JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715; Transferred from W#20101459 DEC2016 Adobe Acrobat Pro XI(v.11) from P0093895 SR62194

Wired NIC 18:66:DA:14:1A:A3

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 15, 2017 09:25 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shandelle Plasker Feb 15, 2017 09:25 AM 
Went down and add the printer for on the students
station/profile.

Test printed which came out great.
 Add Attachment
Shandelle Plasker Feb 15, 2017 08:56 AM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Megan Thibeault Feb 14, 2017 09:01 AM 
Task reassigned to UCS Tech.
 Add Attachment
Megan Thibeault Feb 14, 2017 08:34 AM 
Task reassigned to John Rushing.
 Add Attachment
Ranjit Kayastha Feb 13, 2017 01:26 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Kirsten Fauser Feb 13, 2017 11:13 AM 
Would like printer added to a student workers 
login. 
Available:
Today until 1pm 
Wednesday: 8:30-1pm
Add Attachment