Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 13, 2017 01:03 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120294 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 7500/DT Tabloid Color Printer
	Serial No.	RXD137415	Location	PDR
	Model	7500/DT	Hostname	optics.wou.edu
	Notes	NOT STUDENT TECH PRINTER, Color Laser - 35 ppm Mono - 35 ppm Color - 1200 x 1200 dpi - Network, USB - Gigabit Ethernet - Mac, PC, duplexing(two-sided), capacity: 1100 sheets, Maximum duty cycle: up to 150,000 pages/month Tray 1 (Multipurpose tray): Custom sizes: 3.5 x 3.9 in. to 12.6 x 47.2 in. Tray 2: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. Tray 3: Custom sizes: 5.5 x 7.2 in. to 13 x 18 in. MAINT: Xerox Transfer Roller F/7500DT #2416609 from P0095361 OCT2014 SR54531	Ink/Toner Refill
	Wired NIC	00:00:AA:E4:D2:02

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	nwanderschied14@wou.edu	88925

Entered by	Date	Memo
Nick Wanderschied			Email Public
Entered by	Date	Memo
Nick Wanderschied	Feb 13, 2017 04:35 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Wanderschied	Feb 13, 2017 04:35 PM	told them that they need to order it	Add Attachment
Megan Thibeault	Feb 13, 2017 04:17 PM	Task reassigned to Nick Wanderschied.	Add Attachment
Nick Wanderschied	Feb 13, 2017 02:16 PM	Task reassigned to UCS Tech.	Add Attachment
Nick Wanderschied	Feb 13, 2017 02:16 PM	Phaser 7500 needs new waste cartridge	Add Attachment
Nick Wanderschied	Feb 13, 2017 02:02 PM	Task reassigned to Nick Wanderschied.	Add Attachment
Kirsten Fauser	Feb 13, 2017 01:03 PM	The printer located behind the WUC info desk has the error "printer waste cartridge full".	Add Attachment