Service Request Ticket - # 62657

Service Request Information

CONTACT Name Pradhan, Akaanchya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2017 11:13 AM
Department Multicultural Student Services Phone 88834
Location Email pradhana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140704[Edit Inv] (opens in a new window) Bldg/Room NPE 215
Service Tag CZMYQ32 Description Dell Latitude E6440, i7-4610M Processor
Serial No. czmyq32 Location Lonny Sargent,Head Coach, Softball

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:69:B3:0C


Wireless NIC 80:00:0B:A1:50:4A


Bluetooth NIC 80:00:0B:A1:50:4E

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Feb 14, 2017 11:25 AM 
Task reassigned to Tim Taylor.
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Hallie Jensen Feb 14, 2017 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Hallie Jensen Feb 14, 2017 11:24 AM 
Task reassigned to Self Resolved.
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Tim Taylor Feb 14, 2017 11:17 AM 
Task reassigned to Tim Taylor.
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Hallie Jensen Feb 14, 2017 11:13 AM 
Shes working on a study abroad program computer.
She tries to hook up to the wifi but WOU-secure is
not there so she cant access the internet
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