Service Request Ticket - # 62658

Service Request Information

CONTACT Name Dougherty, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2017 11:51 AM
Department College of Education Phone 88929
Location Email doughertyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130079[Edit Inv] (opens in a new window) Bldg/Room SAC 136
Service Tag 5P2SMX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 5P2SMX1 Location Adrian Trujillo

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091311 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:2C:65:2F


Wireless NIC 0C:84:DC:A6:C9:96


Bluetooth NIC 24:FD:52:30:9F:17

TECHS Submitted by Ranjit Kayastha Contact rkayastha14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 16, 2017 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 16, 2017 09:41 AM 
This has been brought back. Didn't have a loaner
sticker on the machine so I put one on it.
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Megan Thibeault Feb 16, 2017 08:53 AM 
Task reassigned to Shandelle Pepper.
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Ranjit Kayastha Feb 14, 2017 11:51 AM 
Took loaner w#20130079[Edit Inv] with charger #14 on 2/15
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