Service Request Ticket - # 62670

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2017 08:39 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20150104[Edit Inv] (opens in a new window) Bldg/Room COT 221
Service Tag Description Apple iPod touch 16GB RED Part number: MKH82LL/A
Serial No. DJ6S2035GGK7 Location Public Reations, c/o Lisa Catto
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 21, 2017 10:55 AM 
Status changed from (3) Order in Process to (5) Completed
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Megan Thibeault Feb 21, 2017 10:55 AM 
delivered to Denise
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Megan Thibeault Feb 21, 2017 07:46 AM 
updated inventory, need to engraved still and sticker
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Megan Thibeault Feb 21, 2017 07:30 AM 
****This is an email****
Good Morning!

I was out yesterday but when I got in today a new
iPod for your area has arrived! Yay! I need to get
it updated and inventory and get W# stickers from
Tricia. I will be by today to drop it off.

Thanks,
Megan
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Megan Thibeault Feb 16, 2017 10:16 AM 
Apple sent me a box, sent out ipod
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Megan Thibeault Feb 15, 2017 09:07 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Feb 15, 2017 09:07 AM 
repair ID D226273445
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Megan Thibeault Feb 15, 2017 09:00 AM 
had to get them to sign out of all their accounts
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Megan Thibeault Feb 15, 2017 08:46 AM 
case 100135659528
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Kyle Arthenayake Feb 15, 2017 08:39 AM 
Ipod charger will not hold. It is under warranty
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