Service Request Ticket - # 62680

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2017 02:21 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140880[Edit Inv] (opens in a new window) Bldg/Room WEL 228
Service Tag Description Xerox Phaser 3320/DNI Monochrome Laser Printer
Serial No. LA2281376 Location VP Finance Assistant Office

Model 3320/DNI Hostname vp-team
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; ALSO on P0097921 Xerox 520-Sheet Feeder #497N01412 Ink/Toner Refill Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307

Wired NIC 9C:93:4E:5D:13:16

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Feb 15, 2017 04:51 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Feb 15, 2017 04:51 PM 
Their ethernet cord was trash so I brought a new 
one and that seems to have resolved the issue
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Megan Thibeault Feb 15, 2017 03:45 PM 
Task reassigned to Nick Wanderschied.
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Megan Thibeault Feb 15, 2017 03:45 PM 
drivers sound messed up or make sure they are
downloading pdf's before printing
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Natalie Plasker Feb 15, 2017 02:21 PM 
In the veterans center in the WUC the printer
keeps printing configuration scripts, they shut
down the printer so it would stop printing the
scripts.
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