Service Request Ticket - # 62682

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2017 03:40 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120516[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description CTL 24in LED Monitor with built-in speaker #2361
Serial No. CT213LS600502 Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Feb 16, 2017 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Feb 16, 2017 04:02 PM 
Replaced monitor
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Tim Taylor Feb 16, 2017 03:12 PM 
Task reassigned to Tim Taylor.
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Megan Thibeault Feb 16, 2017 02:40 PM 
replacement W20130239 is on the stand up station,
please updated broken one and put in pdr
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Megan Thibeault Feb 16, 2017 02:40 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Feb 16, 2017 02:40 PM 
ask John to check the camera to see if someone is
in there. The front row to the right when you walk
in, 3rd or 4th monitor with red line
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Megan Thibeault Feb 16, 2017 07:59 AM 
Inventory has been updated for the replacement
monitor w20130239
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Megan Thibeault Feb 16, 2017 07:46 AM 
I have a replacement at my desk.
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Megan Thibeault Feb 15, 2017 03:41 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Feb 15, 2017 03:40 PM 
Red line in montior

20120516[Edit Inv]
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