Service Request Ticket - # 62688

Service Request Information

CONTACT Name Wright, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2017 10:48 AM
Department Creative Arts/Theater-Dance Phone 88861
Location Email wrightr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160727[Edit Inv] (opens in a new window) Bldg/Room RA 112A
Service Tag Description OfficeJet Pro7740 Wide-format Printer #G5J38A#B1H
Serial No. CN6BO450BG Location Ryan Wright Office to replace 20080693

Model G5J38A#B1H Hostname
Notes Print, Scan, Copy, Fax Print Resolution: 4800 x 1200 dpi Print Speed: 22 ppm Black / 18 ppm Color Max Print Size: 11.7 x 17 Borderless Printing & Automatic Duplex Optical Scan Resolution: 1200 dpi Flatbed Scan Area: 11.7 x 17 2.65in Touchscreen LCD Control Panel 500-Sheet Input Capacity & 35-Sheet ADF USB 2.0, Ethernet, & Wi-Fi Connectivity Ink/Toner Refill 952 Black OfficeJet Ink Cartridge (~1,000 pages) 952 Cyan OfficeJet Ink Cartridge (~700 pages) 952 Magenta OfficeJet Ink Cartridge (~700 pages) 952 Yellow OfficeJet Ink Cartridge (~700 pages) 952XL Black OfficeJet Ink Cartridge (~2,000 pages) 952XL Cyan OfficeJet Ink Cartridge (~1,600 pages) 952XL Magenta OfficeJet Ink Cartridge (~1,600 pages) 952XL Yellow OfficeJet Ink Cartridge (~1,600 pages)

Wired NIC 98:E7:F4:B0:2F:FC


Wireless NIC 98:E7:F4:B0:2F:FD

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 16, 2017 03:38 PM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Feb 16, 2017 03:37 PM 
Delivered and setup. Test printed.
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Shandelle Plasker Feb 16, 2017 11:51 AM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Feb 16, 2017 11:51 AM 
****This is an email****
Yep, that's fine, I'll be in the theatre all day
today, my office is attached to the stage space so
if I am not directly in my office I am just on
stage working.  


Ryan Wright
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Shandelle Plasker Feb 16, 2017 11:46 AM 
****This is an email****
Does 1:30pm today work?


Thank you,
Shandelle Pepper
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Shandelle Plasker Feb 16, 2017 11:46 AM 
****This is an email****
anytime today after the next 45 minutes today is fine.

Tomorrow, pretty much anytime after 12:30.

Just let me know when you want to do it.



Ryan Wright
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Shandelle Plasker Feb 16, 2017 11:37 AM 
****This is an email****
Hi Ryan,

I have received your new HP Printer. Its all ready
to be delivered and setup for you.

Is there a good day and time that I can come do
this. I will need you to be there for this setup.

Thank you,
Shandelle Pepper
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Tricia Flaherty Feb 16, 2017 11:19 AM 
I am moving it to counter area in box with
invoice, etc
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Tricia Flaherty Feb 16, 2017 11:15 AM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Feb 16, 2017 11:15 AM 
opps
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Tricia Flaherty Feb 16, 2017 11:15 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Feb 16, 2017 10:57 AM 
This is the All-in-one but we told them we only
support Print function and it will be set up as
local printer.  I am coping Drivers/software to T:
Drive at T:\1.
Drivers\Printers\HP\OfficeJet7740wide-formatAIO
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Courtney Croy Feb 16, 2017 10:48 AM 
NEW EQUIP SETUP: A HP OfficeJet printer W#20160727[Edit Inv] is 
to be locally set up and delivered for Ryan Wright. This will 
be connected to CPU W# 20130876[Edit Inv]. This is located in ITC 
008 next to my desk.
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