Service Request Ticket - # 62720

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2017 01:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110407[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FPDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Transfer from W#20110405: Apple Final Cut Pro X from P0092528 APR2017 TRANSFERED OFF AND NOT ASSIGNED, Roxio Toast Titanium v11 from P0092312, QuickTime 7 Pro for MAC from P0057077, also install Adobe CC2015 Full MAC from Lab WOU license; Apple Pro Apps Bundle for Education(Includes:Final Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822 Via JAMF TRANSFER to new station W#20161110;

Wired NIC 3C:07:54:2D:A1:14


Wireless NIC E4:CE:8F:67:92:91


Bluetooth NIC 34:51:C9:F2:D7:3C

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 21, 2017 02:24 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 21, 2017 02:24 PM 
Delete users profiles and i was able to free lots
of space on the system.
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Shina Oladiti Feb 21, 2017 01:39 PM 
Task reassigned to Adeshina Oladiti.
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John Rushing Feb 21, 2017 01:19 PM 
JAMF is reporting that the HD on the MAC in the 
DMC area of the Library is almost full.  Can you 
see what can be removed, like old files, trash, 
old user profiles...
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