Service Request Ticket - # 62736

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2017 10:11 AM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130056[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135996 Location PDR

Model ColorQube 8870 Hostname wuclab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.46 Metered Code: 0409 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:43

TECHS Submitted by Ranjit Kayastha Contact rkayastha14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 24, 2017 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 24, 2017 04:20 PM 
Put in a new Motor. Works great know.
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Shandelle Plasker Feb 23, 2017 03:17 PM 
Never hears this noise before. Only happens when
you are printing. Noise sounds like a revving motor.

Called it in. Ref#21729420
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Ranjit Kayastha Feb 23, 2017 10:11 AM 
I went there to change the ink and found this
printer was making very loud noise while printing.
So I turned it off, put the sign in there and
pulled the ethernet cable too.

I did let Shandelle know about it.
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