Service Request Ticket - # 62744

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2017 10:22 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140005[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL141788 Location PDR

Model ColorQube 8870 Hostname
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: Metered pin: 3568 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:4D:8B:75

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 24, 2017 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 24, 2017 01:03 PM 
Spring in the back of the ink loader was off track
on the blue ink. Put it back on track and it fixed
the issue.
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Bradley Karkanen Feb 24, 2017 10:30 AM 
Task reassigned to Shandelle Pepper.
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Bradley Karkanen Feb 24, 2017 10:22 AM 
The printer in the 24 hour lab will not accept blue ink I tried 2 
different crayons.
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