Service Request Ticket - # 62759

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2017 08:12 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130382[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BY0SY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 2BY0SY1 Location PDR 2023 Giveaway

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092010, downgraded to Pro Plus 2010, Techsmith & Camtasia Studio WINv8.1/SnagIt WINv11.2 bundle from VISA2013003735

Wired NIC F0:1F:AF:43:77:B1


Wireless NIC 3C:77:E6:1F:36:54


Bluetooth NIC B0:05:94:F7:23:31

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 27, 2017 09:50 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 27, 2017 09:50 AM 
gave him admin rights and did windows updates
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Megan Thibeault Feb 27, 2017 08:32 AM 
left vm
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Megan Thibeault Feb 27, 2017 08:30 AM 
Task reassigned to Megan Eichler.
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Kyle Arthenayake Feb 27, 2017 08:12 AM 
Hello,

Whenever possible, could someone give me
administrative access on WOU ID# 20130382[Edit Inv]. This is
the Budget/Payroll Office laptop.

Thanks,

Brandon
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