Service Request Ticket - # 62760

Service Request Information

CONTACT Name Ilievski, Bojan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2017 09:43 AM
Department Business/Economics Division Phone 88346
Location Email ilievskib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120873[Edit Inv] (opens in a new window) Bldg/Room WEST 206
Service Tag 37QZDX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 37QZDX1 Location Bojan Ilievski, Bus/Econ (replaced by W#20170860)

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089918 downgraded to Office Pro Plus 2010, STATA/SE v13 single user license from VISA2013003615

Wired NIC 90:B1:1C:94:98:C2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Feb 27, 2017 01:52 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Feb 27, 2017 01:52 PM 
Installed 2016 office for him
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Megan Thibeault Feb 27, 2017 11:18 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Feb 27, 2017 09:43 AM 
License should not expire, activation key needed,
already installed before on Microsoft office products
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