Service Request Ticket - # 62761

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2017 09:51 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D0:C8

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 27, 2017 11:06 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 27, 2017 11:05 AM 
Its working fine now.
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Shina Oladiti Feb 27, 2017 11:01 AM 
Changed DVI splitter.
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Shina Oladiti Feb 27, 2017 10:37 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Feb 27, 2017 09:51 AM 
A note says do not turn computer off, monitor is
totally black, have tried clicking monitor on and
off, will try restarting monitor
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