Service Request Ticket - # 62766

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2017 03:16 PM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130408[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. GMBQTY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092198, downgraded to Pro Plus 2010,TRANSFER to NEW laptop W#20190230 SEPT2019: DragonNatSpeaking VoiceRecorderEdition v.11 and SonySoundOrganizer v1.1.1 bundled with 20110572 from VISA2011002824(under drivers on T:\1. Drivers\Digital_Voice_Recorder\SONY ICD_PX312D)

Wired NIC F0:1F:AF:4D:C2:FC


Wireless NIC 80:56:F2:95:5F:FF


Bluetooth NIC A4:DB:30:22:09:BC

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 02, 2017 10:27 AM 
Status changed from (2) Scheduled to (5) Completed
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Tim Taylor Mar 02, 2017 10:27 AM 
Moved the computer and cable managed
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Megan Thibeault Feb 28, 2017 09:06 AM 
Task reassigned to Tim Taylor.
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Amy Anderson Feb 28, 2017 08:54 AM 
Task reassigned to Megan Eichler.
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Kirsten Fauser Feb 27, 2017 03:22 PM 
Left VM asking about ports
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Kirsten Fauser Feb 27, 2017 03:16 PM 
Would like their computer and printer moved to the 
other side of their office.

Available 10:30 2/28
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