Service Request Ticket - # 62794

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2017 10:14 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 01, 2017 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Mar 01, 2017 01:24 PM 
NO issue at all
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Ranjit Kayastha Mar 01, 2017 01:06 PM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Mar 01, 2017 10:15 AM 
Contact Info: WUC info Desk
88261
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Public
Kyle Arthenayake Mar 01, 2017 10:14 AM 
people keep printing to the wuc printer but it
goes to RES-Comp. It started happening this
morning. Students are double checking to make sure
they are selecting right printer
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