Service Request Ticket - # 62809

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2017 08:25 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43R7V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E0:6A

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Mar 03, 2017 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 03, 2017 08:43 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Mar 03, 2017 08:25 AM 
Contact Info: Alexis eastwood 
88425
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Public
Kyle Arthenayake Mar 03, 2017 08:25 AM 
tried to open the program, a message said that it
couldn't be found tried to deleted the shortcut
and does not have admin rights to delete. Then
tried to delete the program and that didn't work.
Was hoping to reinstall it.
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