Service Request Ticket - # 62810

Service Request Information

CONTACT Name Chartier, Max   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2017 09:10 AM
Department University Computing Solutions Phone 88538
Location Email chartierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150662[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RNDJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CD:64

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 07, 2017 12:42 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 07, 2017 12:42 PM 
done
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Courtney Croy Mar 03, 2017 09:10 AM 
GFA EQUIP SETUP: A Dell CPU W# 20150662[Edit Inv] is to be set up 
for Max Chartier in ITC 009. This will be replacing W# 
20130541[Edit Inv]. This is located in ITC 008 on the counter across 
from the storage wall.
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