Service Request Ticket - # 62811

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2017 10:33 AM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131086[Edit Inv] (opens in a new window) Bldg/Room RWEC 216
Service Tag Description Xerox Phaser 3320/DNI Printer
Serial No. LA2586091 Location Mark Girod, Dean of College of ED

Model 3320/DNI Hostname
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle Ink/Toner Refill
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 03, 2017 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Mar 03, 2017 01:50 PM 
fixed printer tray and now prints
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Megan Thibeault Mar 03, 2017 12:51 PM 
Task reassigned to Tim Taylor.
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Megan Thibeault Mar 03, 2017 10:37 AM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Mar 03, 2017 10:37 AM 
Since this is for the Dean, can you troubleshoot
it sometime next week!
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Kyle Arthenayake Mar 03, 2017 10:33 AM 
printing issue with the printing feed tray. the
feeding tray does not want to feed paper into the tray
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