Service Request Ticket - # 62816

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2017 11:56 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160185[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X468325 Location PDR

Model 4622/DT Hostname rwec-220.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.33 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C2:C1

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 03, 2017 01:48 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Mar 03, 2017 01:48 PM 
fixed paper tray and now prints
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Megan Thibeault Mar 03, 2017 12:51 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 03, 2017 12:51 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 03, 2017 12:51 PM 
same as  	62811
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Tim Taylor Mar 03, 2017 12:28 PM 
Task reassigned to Tim Taylor.
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Kirsten Fauser Mar 03, 2017 11:56 AM 
****This is an email****
A pop-up shows on their computer, even when 
they are not printing, saying "unable to 
communicate with printer" 
The printer has no problems printing though. 

Available anytime.
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