Service Request Ticket - # 62878

Service Request Information

CONTACT Name Hamlin, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2017 01:12 PM
Department College of Education Phone 88471
Location Email hamlinw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160115[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008274A Location PDR 2023 Giveaway

Model ColorQube 8880 Hostname rwec-205.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: TBA Metered Code:5926 IP:140.211.184.29 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:34:C5

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 07, 2017 08:45 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 07, 2017 08:44 AM 
Bill,

The reason you are unable to print to RWEC205 is
because it is student tech funded so you will need
to purchase print credits. Education or yourself
would have to purchase credits. Please let me know
if you have any questions.

Thanks,
Megan
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Megan Thibeault Mar 07, 2017 08:43 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 07, 2017 08:41 AM 
no print credits...
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Megan Thibeault Mar 07, 2017 08:24 AM 
Does he have print credits?
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Nick Wanderschied Mar 06, 2017 04:50 PM 
said it could not handle the request because 
authorization is required...?
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Tim Taylor Mar 06, 2017 04:19 PM 
Went at 2:30pm but class was there to 4:50pm
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Tim Taylor Mar 06, 2017 02:20 PM 
Task reassigned to UCS Tech.
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Tim Taylor Mar 06, 2017 02:06 PM 
Task reassigned to Tim Taylor.
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Kirsten Fauser Mar 06, 2017 01:12 PM 
Printer is not printing and they received an error 
on their computer "Unable to handle".
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