Service Request Ticket - # 62895

Service Request Information

CONTACT Name Perlman, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2017 01:19 PM
Department Humanities Division Phone 88969
Location Email perlmam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130545[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WLBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A6:4B

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 07, 2017 04:13 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 07, 2017 04:13 PM 
Done!
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Shina Oladiti Mar 07, 2017 03:30 PM 
Task reassigned to Adeshina Oladiti.
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Hallie Jensen Mar 07, 2017 01:19 PM 
He has Office 2010 and it says it expires in 23
days. He would like to update Office 2010
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