Service Request Ticket - # 62897

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2017 02:01 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130059[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600/DN Mono Laser
Serial No. MHB936875E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Samsung ML-3560 Pickup Roller (for Xerox 3600) #JC97-02233A from VISA2014004334 JAN2015 SR#55725 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 9C:93:4E:1C:5C:13

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 07, 2017 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 07, 2017 03:04 PM 
She had prints stuck in the mac que and the server
que. Once I deleted both ques everything went back
to normal and she was able to print.
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Hallie Jensen Mar 07, 2017 02:01 PM 
Printer not printing, but just keeps running. She
said she called yesterday but I couldnt find the
service request ticket
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