Service Request Ticket - # 62905

Service Request Information

CONTACT Name Carano, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2017 11:01 AM
Department Education & Leadership Phone 88604
Location Email caranok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131001[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LTF6T6 Location PDR

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:D3:DB


Bluetooth NIC 48:D7:05:B6:D3:DC

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 08, 2017 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Mar 08, 2017 12:09 PM 
He was printing on the wrong printer.
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Megan Thibeault Mar 08, 2017 11:02 AM 
Task reassigned to Ranjit Kayastha.
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Natalie Plasker Mar 08, 2017 11:01 AM 
Had a trial run of printing from his laptop
yesterday in ITC and it worked, but now that he is
back in his office it is not allowing him to print
something from his lap top.
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