Service Request Ticket - # 62916

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2017 10:05 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150624[Edit Inv] (opens in a new window) Bldg/Room AD 107A
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MRV014H3QK Location Linda Stonecipher

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715

Wireless NIC 98:01:A7:BF:61:DB


Bluetooth NIC 98:01:A7:BF:61:DC

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 09, 2017 01:16 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 09, 2017 01:16 PM 
I installed the latest version of Adobe Flash.  
She said she would get back to us on when she is 
ready to do the OS update.
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John Rushing Mar 09, 2017 11:08 AM 
I left a voice message with Linda.
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Megan Thibeault Mar 09, 2017 10:59 AM 
Task reassigned to John Rushing.
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Megan Thibeault Mar 09, 2017 10:59 AM 
since she is the director can you prep and get
this going
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Hallie Jensen Mar 09, 2017 10:05 AM 
****This is an email****
Hello,

Linda Stonecipher would appreciate it if someone
would stop by to assist her with her laptop. She
is having problems installing the Adobe update and
is wondering if she should also upgrade OS to Sierra?

20150624[Edit Inv]

She is available all day except for one meeting
from 1-2.

Thanks,
Kristen
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