Service Request Ticket - # 62919

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2017 12:59 PM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080695[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNGXB12195 Location General Office

Model Q&546A Hostname regback.wou.edu
Notes ¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.117.38 Ink/Toner Refill

Wired NIC 00:21:5A:8C:66:D1

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 09, 2017 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 09, 2017 03:29 PM 
She was having this issue only on Firefox. I
uninstalled Firefox and reinstalled it. Started
working.
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Hallie Jensen Mar 09, 2017 12:59 PM 
Wont print certain things- says that it is not
available or functioning correctly
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