Service Request Ticket - # 62921

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2017 03:00 PM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060641[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Color LaserJet 5550dtn Printer # Q3716A
Serial No. JPSC73P0KD Location PDR

Model Q3716A Hostname breadmaker.wou.edu
Notes color LaserJet 3 Tray- Tray 1 multipurpose, Tray 2, Tray 3 duplex unit PINTER MAINT: HP 5550 Maintenance Kit with core exchange from VISA2014004491 SR56288 MARCH2015; LaserJet 5550 fuser kit #Q3984A P0100392 MARCH2016 SR59673 IP:140.211.64.2 Ink/Toner Refill

Wired NIC 00:11:0A:F6:9A:B2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 09, 2017 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 09, 2017 03:42 PM 
Bradley went and re-booted for me after I cleared
the que. Started printing fine again.
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Shandelle Plasker Mar 09, 2017 03:41 PM 
Task reassigned to Shandelle Pepper.
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Kyle Arthenayake Mar 09, 2017 03:00 PM 
Error code 49.4C02 is appearing. Not sure what is
wrong with it besides that error code. Has tried
turning it on and off, but the error code just
keeps appearing
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