Service Request Ticket - # 62922

Service Request Information

CONTACT Name Whisenhunt, Jake   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2017 10:08 AM
Department Facilities Services Phone 88993
Location Email whisenhj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34WFZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9C:E1

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 10, 2017 11:47 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 10, 2017 11:47 AM 
Done!
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Shina Oladiti Mar 10, 2017 11:46 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Mar 10, 2017 10:25 AM 
see if anything can be replaced, or updated,

Monitor may say 2004
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Kyle Arthenayake Mar 10, 2017 10:23 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kyle Arthenayake Mar 10, 2017 10:08 AM 
Check computer for necessary updates. Microsoft
office may need to be updated.
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